Expert Qualifications

This extremely qualified clinical expert is an internationally recognized clinical pharmacist, author, patient advocate, and expert in patient adherence with medications and the development of multi-component patient education programs that increase patient adherence from worldwide clinical trials through product launch through post-marketing stages and increase patient safety. She has expertise in the translation of complicated medical terminology into language the average consumer will understand, integration of behavior modification and design, working with medical teams to provide documentation required for FDA approval process, and developing health professional’s tools for patient counseling to ensure that the patient education materials are used correctly. She also has expertise in working with medical device companies and packaging companies to ensure that it will be easy for patients to understand the “how to use” instructions and use the products correctly. She received her BSP degree and completed her residency training in hospital pharmacy at the University of Saskatchewan before receiving her Pharm.D. degree from the University of Cincinnati. She is a founding member of the American College of Clinical Pharmacy, a former member of the Board of Directors and Chairperson of the Business Council at the National Council on Patient Information and Education, and is active in many professional and consumer organizations, including the American Association of Colleges of Pharmacy and the Alliance for Safe Online Pharmacies. She has published 150+ peer-reviewed journal articles on patient education and adherence and serves as a reviewer for the American Pharmacists Association. She is the author of 23 books on how to use medications safety for health professionals and consumers. She has appeared on many radio and television shows to help consumers learn how to take their medications correctly. She is also the former director of clinical affairs at the American Pharmacists Association, which honored her with its Foundation Pinnacle Award for her outstanding leadership. Additionally, she is the former coordinator of the ambulatory patient pharmacy at Sunnybrook Medical Center and a former associate professor of clinical pharmacy at the University of Toronto. Currently, she is the CEO of a major patient education company that develops information to help patients understand how to manage their medications, medical devices and therapies correctly, consults with pharmaceutical companies on how to promote patient understanding and patient safety, develops multi-component patient education programs requiring FDA approval, and develops patient education programs for world-wide clinical trials to increase patient adherence so that the approved FDA dosage is more accurate and thus safer.

Bio Snapshot

  • Location: Washington DC Metro Area
  • BSP, University of Saskatchewan (Summa Cum laude)
  • Residency, Hospital Pharmacy, University of Saskatchewan
  • PharmD, Clinical & Ambulatory Pharmacy & Patient Education, University of Cincinnati
  • Founding Member, American College of Clinical Pharmacy
  • Former Board of Directors, National Council on Patient Information & Education
  • Member of Global Academic Committee, Alliance for Safe Online Pharmacies
  • Founding Member, American Association of Colleges of Pharmacy
  • Honor, Foundation Pinnacle Award for Individual Leadership in Patient Education & Patient Adherence, American Pharmacists Association
  • Honor, 100 Most Inspiring People in Life-Sciences Industry, PharmaVoice Magazine
  • Published, 150+ Peer-reviewed Journal Articles
  • Former Editor and current Reviewer, Handbook of Nonprescription Drugs, American Pharmacists Association
  • Member, Patient Safety Committee, American Pharmacists Association
  • University Affiliations with 40+ Schools of Pharmacy and Clinical Preceptor for Pharm.D. Students,
  • Former, Director, Clinical Affairs, American Pharmacists Association
  • Former, Coordinator, Ambulatory Patient Pharmacy, Sunnybrook Medical Center
  • Former, Associate Professor, Clinical Pharmacy, University of Toronto
  • Current, CEO, Major Patient Education Company

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