Travel Agency, Tour Operation, & Tourism Expert Witness | California

Travel Agency, Tour Operation, & Tourism Expert Witness | California

Travel Agency, Tour Operation, & Tourism | E-055362

Expert Qualifications

This highly-qualified expert has over 25 years of experience in travel, including the management of large corporate retail travel agency sales and service teams, tour operation, standard of care, and duty to warn. She has held a variety of roles at AAA surrounding travel arrangements including travel arrangements for corporate and independent domestic and international travel. She is currently the president of a firm that consults in travel agency and tourism-related needs.

Bio Snapshot

Location: CA

BA, Marketing, California State University

MA, Communications, University of Southern California

Member, Cruise Line International Association

Member, American Society of Travel Agents

Member, American Bar Association

Member, Los Angeles County Bar Association

Former, Owner, ExcellentEvents! LLC

Former, Operations Manager, Automobile Club of Southern California

Former, Cruise Specialist

Former, Travel Agent, AAA

Former, Supervisor, Group Travel Operations, AAA

Former, Manager, Travel Agency, AAA

Former, Regional Travel Manager, AAA

Former, General Manager, District Office Operations, AAA

Current, President, a customer service and travel consultancy

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