Expert Qualifications

This highly-qualified expert has over 25 years of experience in travel, including the management of large corporate retail travel agency sales and service teams, tour operation, standard of care, and duty to warn. She has held a variety of roles at AAA surrounding travel arrangements including travel arrangements for corporate and independent domestic and international travel. She is currently the president of a firm that consults in travel agency and tourism-related needs.

Bio Snapshot

  • Location: CA
  • BA, Marketing, California State University
  • MA, Communications, University of Southern California
  • Member, Cruise Line International Association
  • Member, American Society of Travel Agents
  • Member, American Bar Association
  • Member, Los Angeles County Bar Association
  • Former, Owner, ExcellentEvents! LLC
  • Former, Operations Manager, Automobile Club of Southern California
  • Former, Cruise Specialist
  • Former, Travel Agent, AAA
  • Former, Supervisor, Group Travel Operations, AAA
  • Former, Manager, Travel Agency, AAA
  • Former, Regional Travel Manager, AAA
  • Former, General Manager, District Office Operations, AAA
  • Current, President, a customer service and travel consultancy

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