Expert Qualifications

This highly qualified expert has over 20 years of experience in the hotel industry. His hotel safety and maintenance experience includes 10 years with Marriott Hotels, Resorts, and Suites in various management positions. This expert was on the opening management team of the San Francisco Marriott, a 1500-room convention hotel. He was honored with the Director of Services of the Year award, Northwest Region. He later moved to the Marriott regional office in San Ramon, California as a Total Quality Management Facilitator where he worked with 17 hotel executive committees in the Northwest Region to develop strategic initiatives for each hotel. He has published 30+ articles on the hospitality industry and serves on the editorial board for the Journal of Human Resources in Hospitality and Tourism. He earned his Bachelor's from Indiana University and his Master's degree in Restaurant, Hotel, and Institutional Management and PhD in Education-Instructional Design from Purdue University. Currently, this expert is an Associate Professor in the School of Hospitality Business at a major university, where he teaches classes on Executive Housekeeping Management.

Bio Snapshot

  • Location: MI
  • BS, Indiana University
  • MS, Restaurant, Hotel, and Institutional Management, Purdue University
  • PhD, Education-Instructional Design, Purdue University
  • Member, President of Hospitality Education Alliance of Michigan
  • Member, Michigan Lodging and Tourism Association
  • Member, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)
  • Editorial board, Journal of Human Resources in Hospitality and Tourism
  • Honor, Director of Services of the Year, Northwest Region, Marriott Hotels, Resorts, and Suites
  • Honor, Best Teaching Practice in Lodging Education, ICHRIE
  • Former, Director of Services and head Housekeeper, Marriott International
  • Former, Assistant Professor, Department of Restaurant, Hotel, Institutional and Tourism Management, Purdue University
  • Former, Assistant Professor, School of Hotel and Restaurant Administration, Oklahoma State University
  • Former, Assistant Professor, The School of Hospitality Business, Michigan State University
  • Present, Associate Professor, The School of Hospitality Business at major university

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