Worker is Injured by Unsecured Shelving in Retail Store
Updated on
Case Overview
This case involves a woman who was injured while painting the walls of a retail store in Montana. Her company was hired as a sub-contractor to paint the store, which was undergoing extensive renovations. While the plaintiff was painting the store, several of the steel shelving units collapsed on her. It is alleged that when these shelves were moved by the retail store employees or other contractors, they were never inspected to ensure adequate safety measures were taken to secure them, such as the application of lock in mechanisms. As a result, the shelves were not properly fastened to the floor, and when they collapsed on the painter they caused significant injury.
Questions to the Retail Store expert and their responses
As a retail store manager / safety manager, is there an obligation to ensure the safety of contractors who are working adjacent to large, steel shelving units?
It appears that the liability lies with the retail store here, when it comes to ensuring that the large shelving units are safe to be moved (especially if they were moved by employees). Any modification of these shelving units is the responsibility of the store, not the hired third party, if not previously agreed upon.
Furthermore, if you are aware that the shelving units have been moved, is there an obligation to ensure that they are properly fastened and secured prior to allowing someone to work in the proximity of the shelving units?
It appears that the liability lies with the retail store here, when it comes to ensuring that the large shelving units are safe to be moved (especially if they were moved by employees). Any modification of these shelving units is the responsibility of the store, not the hired third party, if not previously agreed upon.
Have you ever served as an expert witness on a claim similar to the one described above?
I have served as an expert and have extensive first-hand experience on retail/big box safety and material handling cases. I recently served on a case with a collapsed display in a big box store.
Have any of the stores you have worked in ever been sued due to an injury sustained by a customer, employee or vendor, in a similar fashion, involving a collapsing steel shelving unit?
I have reviewed hundreds of big box retail locations and warehouses for safety and materials handling purposes. I have never been liable for a collapsed steel shelving unit. It seems that this is a good case and I would be happy to review.
About the expert
This expert has been involved with retail safety consulting for over 20 years, focusing on big box retail stores. He has visited over 250 warehouse and distribution sites to conduct safety reviews, and has traveled to over 270 retail locations to provide expert opinions on litigation cases. He has developed a CLE course, Inside Retail Store Safety, where he has taught attorneys and large corporations proper techniques and protocols in the safety responsibilities. Prior to his position as a consultant, he was the President/CEO of a forklift distribution company, where he developed hands on experience in material handling, hazard logging, incident reporting, and safety training & policies.

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About the author
Joseph O'Neill
Joe has extensive experience in online journalism and technical writing across a range of legal topics, including personal injury, meidcal malpractice, mass torts, consumer litigation, commercial litigation, and more. Joe spent close to six years working at Expert Institute, finishing up his role here as Director of Marketing. He has considerable knowledge across an array of legal topics pertaining to expert witnesses. Currently, Joe servces as Owner and Demand Generation Consultant at LightSail Consulting.
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