Retail Safety Experts Discuss Slip and Fall at Big Box Store

Case Overview

This case involves a customer at a big box retail store who suffered a number of serious injuries after slipping and falling while shopping in the grocery section of the store. At the time of the accident, a large jar of pickles had fallen onto the floor of one of the aisles, shattering and disbursing a large quantity of liquid on the floor. The spill was not identified by store staff, and evidently remained on the floor for an extended period of time – likely more than an hour. The plaintiff stepped on the liquid while pushing a shopping cart, causing her to slip and fall. The plaintiff struck her head on the side of a shelf, causing a deep gash on her forehead as well as a concussion. The plaintiff claims to have suffered a debilitating brain injury as a result of her fall.

Questions to the Slip And Fall expert and their responses

Do you have familiarity with the subject matter described above?

I am very familiar with this subject.

What measures could have been put in place to avoid the accident in question?

Firstly, an hour is a very long time for the contaminant to be on the floor. I would test the friction factor with the contaminant on the floor in question to determine just how much of a fall risk the liquid posed. To avoid incidents like this, store employees should have implemented a proactive inspection program with documentation to identify potential spills within a much shorter time period. Once a spill is identified, best practices dictate that a person should be left at the site until the floor is cleaned and made safe, or alternatively, the area is barricaded from inadvertent traffic and pedestrian risk. It is very dangerous to leave such a large spill unattended.

About the expert

This investigative engineer earned his BS in Civil Engineering and his MS in Civil & Environmental Engineering from Utah State University, and has pursued a 35+ year career in the field. He has particular experience in the management of wastewater, public roads, underground storage tanks, and sports fields. An active member of the Human Factors and Ergonomics Society, he is very familiar with ANSI standards applicable to premises liability matters and frequently tests coefficient of friction.

E-002747

Specialties:

Slip And Fall