Maritime Experts Discuss Industry Standards For Medical Treatment Aboard Vessels
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Case Overview
This case involves a crew member of a shipping vessel who began experiencing symptoms of vomiting, bloody discharge, and severe abdominal pain. Though her symptoms were severe, no attempt was made to see that she received emergency medical attention on shore because there were no nearby port calls. Her symptoms persisted and worsened over the next 3 weeks. When the vessel finally landed, the crew member received treatment at a rural hospital which was not equipped to provide the necessary care. It was an additional 3 weeks before the crew member was able to receive the necessary treatment. By then, it was discovered that the crew member had developed a severe gastrointestinal infection from e-coli bacteria. She ultimately recovered but suffers from chronic medical complications including irritable bowel syndrome. An expert in maritime medical services was sought to review the facts of this case to determine if the shipping company’s response to this incident met the industry standards for medical response aboard a seafaring vessel.
Questions to the Maritime expert and their responses
Please describe your work managing medical emergencies aboard maritime vessels.
I served in the U.S. Merchant Marines for 20+ years and have held the position of medical person in charge several times during my shipboard career. I have had to call shore side medical services and speak with doctors via satellite phone to discuss medical issues regarding several crewmembers under my care. I have sent crew members ashore for medical attention, have filled out the required paperwork, and have familiarized myself with company procedures.
What steps should typically be followed to address medical emergencies at sea?
For example, did the company contact the shoreside medical service to inquire about how to provide care for the injured crew member? What medical service does the shipping company use? Why was the crew member not removed from the vessel or sent ashore for medical treatment sooner? If the vessel did not have a port call sooner, and if the illness warranted it, the shipping company could have provided a medical evacuation via helicopter or maneuvered the ship close to shore to leave the crew member with a shuttle.
About the expert
This expert has a quarter century of experience in offshore and high-level onshore marine related positions in the maritime and offshore oil and gas industries. A United States Coast Guard licensed Master since 2007, her background includes operational experience on container vessels, tankers, general cargo vessels, Ro-Ro?s, LMSRs, research vessels, and yard patrol craft. Her knowledge base also includes extensive experience in maritime operations, safety procedures, operations, logistics, consulting, project management, damage control and training. She was a Commander in the US Navy Reserve and served in the United States Merchant Marine Program until 2011.

E-071719
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About the author
Victoria Negron
Victoria Negron has extensive experience in journalism and thought leadership in the legal space, with a background crafting content, whitepapers, webinars, and current event articles pertaining to the role of expert witnesses in complex litigation matters. She is a skilled professional specializing in B2B product marketing and content marketing. Currently, she serves as an Enterprise Product Marketing Manager at Postman, and previously held the position of Technical Product Marketing Manager at Palantir Technologies, where she developed her skills in launch strategies, go-to-market strategy, and competitive analysis.
Her expertise in content marketing was further refined during her tenure at the Expert Institute, where she progressed from a Marketing Writer to Senior Content Marketing Manager, and eventually to Associate Director of Content & Product Marketing. In these roles, she honed her abilities in digital marketing, SEO, content strategy, and thought leadership.
Educationally, Victoria holds a Master of Business Administration from the University of Florida - Warrington College of Business and a Bachelor of Arts in Literature, Art, and Hispanic Studies from Hamilton College. Her diverse educational background and professional experience have equipped her with a robust skill set in product marketing, content development, and strategic marketing initiatives.
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