Hotel Management Experts Opine on Negligent Response to Medical Emergency

Case Overview

This case involves a middle-aged man who suffered a serious brain injury while staying in a hotel. On the date of the incident in question, the man checked in to the hotel in the morning, and planned to stay in the room by himself for several days while attending an industry convention. The man’s wife spoke with him that morning, and during the course of their conversation he mentioned that he would call her again at the end of the day to check in. The man’s wife did not hear from him for several hours after the agreed upon time of their call when she contacted the front desk of the hotel and requested that a member of the hotel’s staff go up and check on her husband. A staff member then reportedly went up to the man’s room and opened the door. The room was dark and the staff member called out for the man several times without receiving a response before closing the door again and leaving. The next day, one of the man’s coworkers went to his room after he failed to meet him at the conference. The man was found unconscious in the bathroom, having evidently fallen in the shower and suffering a serious head injury. As a result of the accident, the man continues to suffer from reduced cognition as well as a number of other neurological symptoms.