This case involves a middle-aged patient in Colorado who was referred to a dermatologist for white spots on her hands, neck, and face. The physician recommended ultraviolet light phototherapy to the patient. The day after her first treatment the patient awoke with severe burns and pain on her face, neck, chin, and chest. She went to the physician the next day and treatment to her face was discontinued. She was prescribed a cool compress for discomfort, as well as topical ointments including CVS-brand Aloe Vera lotion. The Ultraviolet treatment was discontinued for one week and resumed the following week, which resulted in another burn to same area. She continued to visit the dermatologist for a number of treatments; however, her pain did not subside, causing her to seek another physician for a second opinion. She was treated with ointment and informed that she should not have been treated with ultraviolet light therapy. Additionally, the CVS-brand Aloe Vera, the subject of a concurrent class action lawsuit against Fruit of the Loom, allegedly worsened her burns due to its alleged use of antifreeze. As a result of her overall treatment, the patient suffered extensive burns and permanent scarring.