This case involves a personal injury claim against a large retail store due to merchandise falling on a customer. The plaintiff was browsing the paint section of a retail store. The store had numerous shelves, each sitting five feet above the previous shelf. The plaintiff went to remove his selected can of paint from the shelf, but the slight movement triggered an unrestrained box of paint cans to fall from a shelf fifteen feet above the sales floor onto the plaintiff. Subsequently, the plaintiff sustained multiple lacerations, a broken clavicle, and an injured spine, which required surgery.