Residential Mortgage Expert Opines On Loan Servicing Dispute

ByVictoria Negron

Updated on

Residential Mortgage Expert Opines On Loan Servicing Dispute

This case involves investors that purchased mortgage-backed securities (MBS) who demanded repurchase of the MBS. The loans that were represented as solid or safe turned out to be fraudulently reported subprime loans. It is alleged that the mortgage servicing company should have known that these loans were subprime through their due diligence and if they did know, they had a duty to report this to the investors. An expert in residential mortgage servicing was sought to help counsel understand the business practices in the residential mortgage servicing space.

Question(s) For Expert Witness

1. Are you knowledgeable about the standard customs and practices for residential mortgage servicing?

2. Can you speak to how the servicing industry interprets provisions?

3. Are you knowledgeable about the language of pooling and servicing agreements, including how parties would have likely interpreted the language of a contract when negotiating these transactions?

4. Do you have specific experience drafting and/or negotiating pooling and servicing agreements?

Expert Witness Response E-055472

inline imageDuring the 11 years that I've served as an expert witness, I've testified over 30 times in either court, depositions, or arbitrations. For the past 6 or 7 years, 60% of my testimonies have been in the loan servicing area. I find that the three main areas of dispute in loan servicing that require expert testimony are:

inline image1) Issues related to the Homeowners Bill of Rights (HBOR) with respect to alleged dual tracking, lack of a single point of contact (SPOC), and failure to properly reconsider a loan modification request upon a change in circumstance (California only)

inline image2) General issues related to loan modification, but not HBOR related, such as failure to provide a modification, failure to properly consider a modification request under HAMP (Home Affordable Modification Program) or alleged excessive delay in processing or communicating with borrowers regarding attempted loan modifications

inline image3) Wrongful foreclosure due to (1) and or (2) above, or due to misapplication of payments, etc. What could actually be labeled as a fourth area, although related to all three, would be communication issues between the borrower and servicer, what was told or not told to the borrower, what the borrower relied upon, etc.

About the author

Victoria Negron

Victoria Negron

Victoria Negron is a seasoned professional with extensive experience in journalism and thought leadership within the legal space. She specializes in crafting high-impact content, including whitepapers, webinars, and current event articles that explore the pivotal role of expert witnesses in complex litigation matters. With a robust focus on B2B product marketing and content marketing, Victoria has continually demonstrated her ability to drive effective communication strategies.

During her tenure at Expert Institute, she progressed from a Marketing Writer to Senior Content Marketing Manager, ultimately serving as the Associate Director of Content & Product Marketing. In these roles, she refined her expertise in digital marketing, search engine optimization (SEO), content strategy, and thought leadership. Her contributions have significantly enhanced the organization's content offerings and marketing initiatives, positioning the Expert Institute as a trusted resource in the legal field.

Victoria holds a Master of Business Administration (MBA) from the University of Florida - Warrington College of Business and a Bachelor of Arts (BA) in Literature, Art, and Hispanic Studies from Hamilton College.

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