This case involves a real estate buyer who wanted to buy a piece of property to use for a hair salon. An appraisal of the property reflected a valuation of $1,000,000. The listing agent told the buyer that the property was zoned “Business.” The listing agent represented on the Multiple Listing Service (MLS) and in the newspaper that the property was zoned “Business,” which would have allowed the buyer to put her hair salon there. The listing agent placed at the property copies of pages from the city’s zoning by-law that listed hair salons as “Permitted Business Uses,” in the business district. The property was actually zoned for residential use and not for business use. This meant that the buyer could not open a hair salon there. The seller had originally told the listing agent that the property was zoned “Residential Business.” The listing agent knew that no such zoning district existed in the city even though he went ahead and advertised the property as zoned “Business.” The seller had also personally observed houses–not businesses–adjoining the property on either side. The buyer sued the listing agent for misrepresentation.