This case involves a couple who owned a three-story condominium and who began noticing condensation on the windows of their condominium and on the drywall around the windows. There was moisture from the window sills running down the walls and mildew on some of the windows and walls. When the couple cleaned the condensation off the windows, it returned the next day. The couple later began noticing mold forming around the inside of their windows and on the walls in the living room and kitchen, and the home gradually became infested with mice and other pests as its structure began to decay. Every room in the condominium with a window developed mold or mildew. The couple hired a plumber to find and fix the leak causing the condensation and mold. The plumber noticed that much of the water damage was located in the laundry room and told the couple that he thought their condominium had a hot water leak, likely due to corrosion, coming from underneath the cement in the laundry room. The couple told the management company about the water damage and she was told that it was her responsibility to pay for the repairs.