Miscommunication At Rehabilitation Facility Causes Fatal Overdose
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Case Overview
This case involves a young small business owner with a history of alcohol abuse who had been checked into a rehabilitation clinic. One night during her first week at the clinic, the patient developed severe difficulty breathing and was immediately taken to the hospital. At the hospital, the patient was given a psychoactive drug in the presence of a representative from the rehabilitation facility. The next day, the hospital administered the patient’s dose of medication and the patient returned to the rehabilitation facility. It was alleged that the hospital did not communicate to the rehabilitation facility staff that the patient’s daily dose of medication had already been administered. Upon the patient’s return, the staff of the rehabilitation facility gave her an additional dose of medication. The patient began slurring her speech and convulsing, but the staff allegedly did nothing to help the patient. She fell into a coma and passed away shortly thereafter. An expert in addiction medicine was sought to discuss the standard of care for administering outside medication to rehabilitation patients.
Questions to the Psychology expert and their responses
How often do you treat patients for alcohol abuse?
I have seen thousands of patients in both acute hospital settings and in outpatient settings at my clinic. Alcohol and opioids are the two most common substances I treat, followed by benzodiazepines and stimulants.
What is the standard of care for documentation of any outside medication given at your facility?
The standard of care for giving medications at most licensed facilities includes a print out of a medication reconciliation (ideally in the language of the patient and legible for visual impairment barriers) and possibly the prescription itself if it is not electronic. Depending on the setting, the patient may receive a discharge packet as well. This is then used to reconcile the medications when there is a transition of care. However, there is sometimes variability in what the patient actually receives due to the electronic medical record or internal protocols. The waters get murkier if we are talking about medications dispensed during the course of the treatment for cases in which those medications are not intended for aftercare prescription. A patient may receive many medications to be stabilized but those medications are then discontinued as the patient transitions out of that level of care. This can take some investigating on the part of the acceptors of the patient on transfer. Transitions are undoubtedly where mistakes are made. How and where the transition happens, and to what level of care, is what may support whether it would be considered neglect/malpractice or outside of standard practice.
About the expert
This expert has over 15 years of experience in the field of addiction medicine. He earned his BA in exercise science from the University of California, Davis, before receiving both his MBA in information technology and his MD from the University of California, Irvine. He then completed a residency in family medicine at Long Beach Memorial Family Medicine, where he was named chief resident. Today, this expert is double board-certified in addiction medicine and preventive medicine. He is also a certified medical review officer and a qualified medical evaluator. Additionally, he is an active member of several professional organizations, including the California Society of Addiction Medicine, the American Society of Addiction Medicine, and the American Academy of Family Physicians. This expert previously served as an addiction and family medicine physician, as the director of addiction medicine, and as the president and medical director of the Ventana Health and Medical Center. He also worked as the medical director and founding director of the Community Hospital Long Beach, as the medical director of the Long Beach Recovery Residential Treatment Program, and as a medical consultant at the Hoag Addiction Treatment Center. He also formerly served as the national medical director of the substance use disorders department at Molina Health. Currently, he serves as the medical director for medication for addiction treatment at a coalition of community health centers in California.

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About the author
Victoria Negron
Victoria Negron has extensive experience in journalism and thought leadership in the legal space, with a background crafting content, whitepapers, webinars, and current event articles pertaining to the role of expert witnesses in complex litigation matters. She is a skilled professional specializing in B2B product marketing and content marketing. Currently, she serves as an Enterprise Product Marketing Manager at Postman, and previously held the position of Technical Product Marketing Manager at Palantir Technologies, where she developed her skills in launch strategies, go-to-market strategy, and competitive analysis.
Her expertise in content marketing was further refined during her tenure at the Expert Institute, where she progressed from a Marketing Writer to Senior Content Marketing Manager, and eventually to Associate Director of Content & Product Marketing. In these roles, she honed her abilities in digital marketing, SEO, content strategy, and thought leadership.
Educationally, Victoria holds a Master of Business Administration from the University of Florida - Warrington College of Business and a Bachelor of Arts in Literature, Art, and Hispanic Studies from Hamilton College. Her diverse educational background and professional experience have equipped her with a robust skill set in product marketing, content development, and strategic marketing initiatives.
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