Hair Care Product Ingredients Lead to Family's Hair Loss

This case study explores a legal scenario involving a mother and son who experienced hair loss after using certain hair care products, with the allegation that the product ingredients caused their condition.

ByExpert Institute


Published on February 6, 2024

Chemist working on hair product

Case Overview

This case study delves into a situation involving a mother and son who experienced hair loss after using specific hair care products they purchased from a well-known television shopping network. The plaintiffs allege that the combination of ingredients and chemicals within these products resulted in hair loss and breakage.

The central issue in this case is to ascertain whether the ingredients used, along with their respective proportions, contributed to the adverse effects experienced by the plaintiffs. To provide clarity on this matter, an expert in cosmetic product testing was engaged.

Questions to the expert and their responses


Could you describe your professional experience in cosmetic product testing, specifically focusing on hair care products?

I have been formulating hair care products since 2008. My client base spans a broad spectrum for whom I currently develop various hair care items, ranging from shampoos and conditioners to men’s styling products like pomade.

My expertise has been honed over years of formulating, testing, and launching products for numerous brands. These include large Consumer Packaged Goods (CPG) companies such as Procter & Gamble. Many of the products available today are those I have created.

I understand the pivotal role ingredient levels play in formulating hair care products to maintain hair integrity. I operate a formulation lab where I can conduct tests internally or externally as required.

About the expert

This expert boasts extensive experience in product manufacturing and consumer testing, with a strong focus on chemistry and materials science. They hold a BS in Specialization Chemistry and a PhD in Science and Engineering of Materials, which underpins their expertise in cosmetic product formulation. Currently leading a consultancy firm, they have previously held key positions at major corporations and are credited with three patents, demonstrating their innovative approach to the field.

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