Grocery Store Staff Fail To Promptly Clear Spill

ByVictoria Negron

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Updated onApril 11, 2018

Grocery Store Staff Fail To Promptly Clear Spill

This case involves an elderly man with poor vision who was seriously injured from a fall in a grocery store. A group of rowdy children had dropped a gallon of milk and maintenance employees had been made aware of the spill, however no one had come to clean the aisle. The elderly man was walking through the dairy section and could not see the spill because the floor tile was white. The elderly man slipped and fell, seriously injuring his back and head.

Question(s) For Expert Witness

1. Please describe your background in supermarket / grocery store management.

2. Do you have experience setting policies to address issues pertaining to spills and how quickly they must be cleaned up?

3. Should additional staff be tasked with monitoring this area of the store for safety and in order to avoid an incident like this?

Expert Witness Response E-008972

inline imageI have 35+ years in the grocery retail industry and have managed 4 supermarkets. All potential safety areas in a supermarket need routine maintenance. Part of the training policy should be to have someone from the department check those areas on a regular basis. Also, it is the manager on duty's responsibility to periodically check the entire store for potential safety hazards. All employees should be trained to recognize an area that could be a safety hazard. I have set policy to ensure a safe environment for shopping in a retail supermarket. I have attended training seminars and also provided them for my employees.

About the author

Victoria Negron

Victoria Negron

Victoria Negron has extensive experience in journalism and thought leadership in the legal space, with a background crafting content, whitepapers, webinars, and current event articles pertaining to the role of expert witnesses in complex litigation matters. She is a skilled professional specializing in B2B product marketing and content marketing. Currently, she serves as an Enterprise Product Marketing Manager at Postman, and previously held the position of Technical Product Marketing Manager at Palantir Technologies, where she developed her skills in launch strategies, go-to-market strategy, and competitive analysis.

Her expertise in content marketing was further refined during her tenure at the Expert Institute, where she progressed from a Marketing Writer to Senior Content Marketing Manager, and eventually to Associate Director of Content & Product Marketing. In these roles, she honed her abilities in digital marketing, SEO, content strategy, and thought leadership.

Educationally, Victoria holds a Master of Business Administration from the University of Florida - Warrington College of Business and a Bachelor of Arts in Literature, Art, and Hispanic Studies from Hamilton College. Her diverse educational background and professional experience have equipped her with a robust skill set in product marketing, content development, and strategic marketing initiatives.

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