Franchise Tour Company Accused Of Insufficient Vehicle Maintenance

ByVictoria Negron

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Updated onJanuary 7, 2022

This case involves a Hawaiian franchise tour company with a variety of amphibious ‘duck boat’ tour vehicles. On the day of the incident, the tour operator was attempting to cross the road when the axial component of the vehicle failed, preventing it from stopping. The vehicle collided with a building causing 4 passenger deaths and many other injuries. The parent company supplied the vehicle in question to the franchise after refurbishing it for use. It was later discovered that the vehicle’s axial component had been insufficiently repaired by the parent company before the vehicle had been acquired by the tour company. The owners of the franchise location were aware of the faulty axial but had not contacted the parent company or taken additional measures to remedy the issue. An expert in automotive manufacturing was sought to opine on how prudent manufacturers comply with government regulations and vehicle testing prior to putting vehicles on the road.

Question(s) For Expert Witness

1. Please describe your automotive manufacturing experience.

2. What standards and protocols do manufacturers have to follow before putting a vehicle on the road?

Expert Witness Response E-007975

inline imageI worked in the automotive industry with trucking company manufacturers for close to 20 years. During this time, I was exposed to and responsible for, product design and manufacturing processes. I have been involved in aftermarket, secondary bodybuilders, and similar retrofit designs, in my past. I was also responsible for testing and government regulations and standards, which includes NHTSA, FMVSS, and FMCSA. I had responsibilities ranging from future product design, current product quality improvements, and final assembly of the vehicle, including testing. Manufacturers have to adhere to FMVSS and FMCSA (commercial trucks) as a primary testing standards guideline. Vehicles need to meet minimum standards for many areas, including crash-worthiness, durability, and other categories.

About the author

Victoria Negron

Victoria Negron

Victoria Negron has extensive experience in journalism and thought leadership in the legal space, with a background crafting content, whitepapers, webinars, and current event articles pertaining to the role of expert witnesses in complex litigation matters. She is a skilled professional specializing in B2B product marketing and content marketing. Currently, she serves as an Enterprise Product Marketing Manager at Postman, and previously held the position of Technical Product Marketing Manager at Palantir Technologies, where she developed her skills in launch strategies, go-to-market strategy, and competitive analysis.

Her expertise in content marketing was further refined during her tenure at the Expert Institute, where she progressed from a Marketing Writer to Senior Content Marketing Manager, and eventually to Associate Director of Content & Product Marketing. In these roles, she honed her abilities in digital marketing, SEO, content strategy, and thought leadership.

Educationally, Victoria holds a Master of Business Administration from the University of Florida - Warrington College of Business and a Bachelor of Arts in Literature, Art, and Hispanic Studies from Hamilton College. Her diverse educational background and professional experience have equipped her with a robust skill set in product marketing, content development, and strategic marketing initiatives.

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