This case involves an employee of an electrical company who was instructed to make improvements to the electrical wires outside of an apartment building following a snowstorm. He was instructed to disconnect electrical power from the apartment building during the day (for approximately one hour) to perform an adjustment of the wiring. He had undergone only basic training in advance of the project. Fifteen minutes after disconnecting the power to the apartment building in order to make the repairs, a resident exited the building and began an argument with the plaintiff for shutting off the power. The situation escalated, and the plaintiff attacked and struck the resident. The resident fell to the ground and sustained a broken nose, a laceration on his head, and a broken clavicle.