I served as the attending dentist for two nursing homes and treated hundreds of patients, many with serious levels of dementia. Our dental hygienist performs nearly all of our routine dental cleanings as well as most root planning and scaling treatments. This is customary for most dental practices. Use of a mouth prop/bite block in a patient with some form of dementia may be essential in order to be able to make a proper diagnosis and safely provide treatment. It is also more comfortable for some patients to rely on this artificial form of support than to voluntarily hold their mouth open for the duration of treatment. Proper use of a bite block should not cause a TMJ dislocation. Following the dental procedure, I would have been concerned that the patient could not close their mouth properly. Before dismissing the patient, I would have certainly tried to determine if the problem seemed like a muscular problem, a TMJ dislocation or even a possible fracture of the jaw. Dislocations can be successfully managed by either a primary care dentist with some experience or an oral and maxillofacial surgeon. Management of a case like this starts with a proper diagnosis. A routine 2D panoramic radiograph or 3D Conebeam (available in many dental offices) would likely show the dislocation. If a diagnosis could not be made, then referral would be indicated.