Inside Sales Manager

  • New York
  • Full-time
  • Sales

Company Description

Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.

Our sales team is a tight knit group of passionate people who thrive off a fast-paced environment where things and time to promotion can move quicker than the average company. Our executive leadership is highly supportive of sales development and training. And if you’re a high performer, you’ll get to enjoy our all-expense paid annual Leaders Club trip to the Caribbean during the cold winter months.

If an explosive growth company is what you’re looking for, the Expert Institute should be your next play.

Job Description

Expert Institute is looking for an Inside Sales Manager who will have the responsibility of leading the inside sales team in our New York City and Milwaukee offices and reporting directly to the Head of Sales Enablement. These teams are two separate teams: Sales Development and Market Response, and you will have personal oversight of both teams. You will be encouraging and coaching your teams to drive new opportunities and fuel our explosive growth while also evaluating our strategy and tactics to find opportunities for improvement. This is a tremendous opportunity where much of the sales foundation has been put in place and it’s now ready for a unique leader to take it to the next level.


Our Inside Sales Manager will:

  • Have complete ownership of the inside sales organization (Sales Development Representatives & Market Response Representatives)
  • Drive and achieve all KPI’s through motivation and coaching
  • Implement new sales processes and ensure proper follow through
  • Create competitive ways to encourage and promote daily performance of the team
  • Foster an environment of development and high achievement
  • Help with the hiring and formal training process of new members
  • Work closely with senior leadership and sales reps across the country


  • B.A./B.S. degree
  • 6+ years of experience in inside sales (SDR/BDR, team lead, manager, AE, etc.)
  • Strong experience in B2B sales
  • Polished business presence with a high level of emotional maturity
  • Ability/willingness to work in a fast-paced entrepreneurial environment
  • Process-oriented, self-driven, and strategic-minded
  • Strong cold-calling experience is a must have
  • Strong ability to communicate with different members of the team
  • Strong background and knowledge of Salesforce
  • Background in sales cadence solutions preferred (e.g. Sales Engagement)
  • Leadership mentality

Additional Information

All your information will be kept confidential according to EEO guidelines.

The salary range for this position is $80,000-$160,000 per year and is dependent on the candidate's qualifications and location.

Expert Institute provides generous benefits to all employees, as well as competitive salaries and bonus compensation. Our benefits include medical, dental, and vision insurance, commuter benefits, 401(k) with employer match, generous parental leave, as well as free snacks and after-hours activities.