Company Description

At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win. 

We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation.

We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team. 

Our Sales organization is a fast-paced, tight-knit team leading our expansion to firms across the country. As a member of the Sales team, you’re both a face of Expert Institute and a strategic partner to prospective clients. Our client-facing organization understands the pulse of the legal industry and can communicate how our expert services will transform a firm’s caseload.

Our leaders value sales development and training—every team member has a track towards success. If you’re ready to meet ambitious goals and drive growth in one of the most explosive tech verticals, we want to hear from you.

Job Description

Expert Institute is looking for an outgoing and personable Head of Sales Enablement. This is a mid-senior level role and a brand new position within the company. You’ll be responsible for developing and building our sales bootcamp from scratch, which includes onboarding and certifying all new sales hires in addition to continuous training throughout the ramp period and long-term tenure of a sales rep. As an integral part of our sales team, the Head of Sales Enablement will design programs that result in reduced ramp time to revenue generation and deliver content to level-up the skill set for all levels of the sales organization.

RESPONSIBILITIES: 

  • Design, develop, build, and deliver sales bootcamp training for all new and current sales and customer success professionals (entry-level to enterprise reps) 

  • Own the initial onboarding and certification process for all new sales hires in addition to developing and implementing continuous training programs 

  • Develop online, live and interactive on-demand training programs to help build critical skill levels that will allow sales professionals to grow win rates, create transformational deals and improve customer satisfaction 

  • Develop highly effective sales-related training content that will drive a successful learning transfer spanning product, skills, tools, and processes

  • Reduce ramp time (to revenue) through the execution of consulting sales enablement programs and initiatives

  • Design, create and deliver impactful and scalable training and communications in a clear, consumable and consistent way

  • Design and implement programs which improve sales competence, confidence, and conversations of sales professionals

  • Serve as an advocate for the sales organization, ensuring they have the proper tools and systems to operate effectively and perform at full potential

  • Drive the use of metrics to assess the effectiveness of the enablement programs

  • Stay on top of trends and share industry best practices on enablement tools and processes

  • Own the performance management system 

  • Other ad hoc projects as needed

Qualifications

  • 5-7+ years in a sales training role

  • Strong experience in B2B sales, preference in SaaS 

  • Previous Sales (individual contributor or manager) or Customer Success experience preferred 

  • Previous LMS experience preferred 

  • Polished business presence with a high level of emotional maturity

  • Ability/willingness to work in a fast-paced entrepreneurial environment 

  • Excellent communication and presentation skills

  • Highly motivated, positive, enthusiastic

  • Working knowledge of office-based applications, Google products, and Salesforce.com

Additional Information

All your information will be kept confidential according to EEO guidelines.

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