At Expert Institute, we are pioneers and disruptors in the legal space. Simply put, we pair attorneys with the perfect expert witnesses to win high-stakes cases and be the hero for the people, families, and businesses they serve.
In our history, we have had a helping hand in billions of dollars in settlements and verdicts for our clients. We have helped all kinds of litigators work on all types of cases including many national headline cases involving well-known brands like Google, Uber, Microsoft, Facebook, the NFL, the MLB and many others.
The Product Analyst, based in our New York City office, will report to the VP of Product and will join a high-performing team focused on developing connectivity and collaborative workflow between legal practitioners and expert witnesses. The Product Analyst will work closely with our product management, UX, development teams and key stakeholders, leveraging strong communication and organizational skills to help maintain alignment and drive forward progress. This role will focus on developing a deep understanding of our end-users’ needs, building and refining our product backlog, and helping to facilitate a healthy, efficient, high-quality software development lifecycle.
You are an up and coming product management professional who wants to make an impact in an established start-up that remains in a high-growth phase developing industry-disrupting technology. You take pride in exceptional attention to detail and know that the best outcome may take multiple attempts. Most of all, you enjoy working in a collaborative environment and are comfortable managing multiple projects and deadlines.
Analyze usage, feedback and market data to inform product requirements and prioritization
Partner with stakeholders and subject matter experts to define workflows and capture key product requirements
Collaborate with user experience design to create and iterate visual artifacts to validate new concepts and support requirements
Build deep rapport with a development team; help motivate, unblock work, and chase open questions
Write high-quality user stories with strong acceptance criteria and supporting artifacts; enable efficient development and help minimize re-work
Refine user stories with the development team - field questions, absorb feedback and follow up reliably
Help operate our agile development process; schedule and facilitate standard scrum meetings and bring a continuous improvement mindset to retrospectives and planning sessions
Assist with troubleshooting on support cases escalated to the Product / Development team; dig into complex issues and become an expert on our tech ecosystem
Support our quality assurance testing process and the acceptance of user stories
Contribute to product strategy and go-to-market planning as business and product domain knowledge strengthens
2-4+ years of product management experience
Prior experience at a SaaS company preferred
Experience writing requirements, user stories and bugs
Experience with JIRA, Confluence or equivalent
Bonus if you have experience with Salesforce
Excellent organizational skills and attention to detail
Strong communication skills and ability to apply feedback from various stakeholders
Thrives in a fast-paced environment with multiple deadlines
Ability to own projects through completion and collaborate effectively
Ability to empathize with end-users and clients
High bar for quality and attention to detail
All your information will be kept confidential according to EEO guidelines.